06 / 09
AI and Automation
Your business's AI work in one place: tools, assistants and automation.
We set up and run your business's AI and automation work: the right tools, assistants, content, reading documents, workflows and the rules for using them. A person approves every step that involves money.
Choose what you need
Choose the ones that fit your business and send them in one message. You can also ask about each one on its own.
Virtual assistant
Trilingual WhatsApp AI assistant
We set up an assistant on your WhatsApp line that replies day and night with the answers you approved. It records the booking or order in your sheet or calendar and passes everything else to a named person.
Features
- Written replies in Turkish, Kurmanji and English
- It quotes prices only from approved answers; discounts and refunds go to a person
- It says it is an assistant in its first message
- Accounts in your name; you pay WhatsApp and AI fees with your own card
- Kurmanji voice notes cannot be read reliably; it asks for text or hands over
AI phone receptionist, Turkish first
We set up a voice assistant that answers your phone in Turkish after hours or when the line is busy. It takes the caller's name, need and booking request, and sends a summary to your staff on WhatsApp.
Features
- It tells callers before recording and offers a way to continue unrecorded
- Your line needs to run on a cloud PBX or a SIP line
- You pay the voice platform from an account opened in your name
- No Kurmanji voice exists yet; Kurmanji callers go to a person or to WhatsApp text
- Test calls with your staff before it goes live
Instagram DM and comment assistant
We set up an assistant that replies to Instagram messages, story replies and “price?” comments with the answers you approved. When a real conversation is needed, it leaves the message to your staff.
Features
- The same answer bank as the WhatsApp assistant, so the two channels say the same thing
- It sends the menu, price list or booking link
- Automatic replies within 24 hours of a message; after that only a person may reply, within 7 days
- The messaging tool's subscription is in your name
Missed call to WhatsApp return
We set up a short WhatsApp or SMS message, with your business name, that reaches the caller within a minute of a call you missed. The message links to your assistant or booking page.
Features
- Text works in any language, so it can be Turkish, Kurmanji or English
- No voice AI needed
- Your line needs to run on a cloud PBX or with a SIP operator
- The message only informs and promotes nothing
- The PBX fee is paid from an account in your name
Approved answer bank and assistant groundwork
We gather the 30 to 60 questions your customers ask most and write the answers once with you for your approval. The answers go into WhatsApp and become the single source for every assistant we set up.
Features
- Approved answers in Turkish, Kurmanji and English
- Loaded as quick replies, greeting and away messages in WhatsApp Business, with no extra platform fee
- If Meta Business Agent appears in your app, it learns the same answers
- For health businesses, answers carry no prices, patient reviews or before and after
- Arabic answers go live only after a native Arabic reader checks them
KVKK, recording and İYS compliance for assistants
For every assistant we build, we prepare the KVKK notice, the recording and retention rules, and the line between information messages and promotional ones. It is included in every assistant set-up.
Features
- A privacy notice in the first message and before any recording
- A standard contract for a vendor abroad, notified to KVKK within five business days of signing
- Written rules on how long conversations are kept and who sees them
- Order and booking notices need no consent; a message that promotes needs İYS consent
- Not legal representation; you consult your lawyer where needed
Assistant tune-up on request
When you ask, or at intervals you choose, we read your assistant's recent conversations, fix wrong answers and add new prices and items.
Features
- Each round is a separate job; there is no compulsory monthly fee
- A list of wrong or missing answers from recent conversations
- New prices, items and opening hours added to the answer bank
- Settings checked when Meta's rules or fees change
- Conversations are read only for this work and under KVKK rules
Agentic systems
Agentic assistant that does the work
We set up an assistant that does one job you choose from start to finish: orders, bookings, quotes or stock questions. It checks the stock or the calendar, writes the record, confirms to the customer and alerts your staff.
Features
- One job at a time; the next starts once the first runs well
- A person approves every step that involves money: prices, quotes, refunds and stock promises
- Built from ready parts: WhatsApp Business Platform, an automation tool such as n8n, your own sheet
- Accounts in your name; a handover document lets another developer take it over
- The assistant can make mistakes, so the scope stays narrow and hard cases go to a person
Quote and follow-up assistant
We set up an assistant for trades that work by quote, such as repairs, PVC, air conditioning, transport or events. On WhatsApp it collects the job details and photos and drafts a quote from your price list.
Features
- You approve the draft with one tap; no price goes out unapproved
- The approved quote goes to the customer as a PDF
- If the customer agreed, it asks again two days later; consent for a promotional follow-up is logged in İYS
- Arabic quotes go out only after a native Arabic reader checks them
- One of the jobs the assistant in the İş Yapan package can do
Channel set-up
WhatsApp Business setup and catalogue
We set up your business account in the free WhatsApp Business app and organise it with a priced catalogue, quick replies and labels. It is the step before an assistant and is useful on its own.
Features
- A priced catalogue of products or services
- Quick replies, greeting and away messages
- Labels that sort chats: new, order, awaiting payment
- A click-to-chat link and a QR code for your sign, menu or card
- The app is free; this set-up adds no platform fee
Tools and set-up
Choosing and setting up AI tools
We choose AI tools that suit your work, open the accounts in your name and set them up for your team. Business accounts of general assistants such as ChatGPT, Gemini or Claude are part of this.
Features
- Which tool for which job: a short comparison and a recommendation
- Users and permissions set up
- We choose account types and settings that keep your data out of model training
- Short training for your team on their own phones at handover
- You pay subscriptions straight to the vendor, with your own card
Text and images with AI
We set up AI tools, in your brand voice, for drafting posts, product descriptions, review replies and images. We can prepare the drafts for you, or teach your team to do it.
Features
- Ready prompt templates written in your brand voice
- Colour, logo and type rules for image drafts
- A person reads and approves every text and image before it is published
- Personal data such as customer names and phone numbers never goes into prompts
- If an ad uses an AI-made human-like character, the ad says so
AI translation, checked by a person
We draft translations of your menus, price lists, catalogues, announcements and messages with AI. A person who knows the language reads every text before it goes out.
Features
- Our team reads and corrects Turkish, Kurmanji and English texts
- AI translation into Kurmanji is weaker than into Turkish, so every text is read
- Arabic goes out only after an outside native Arabic reader checks it
- Texts for print are checked before printing
- Your website's languages, up to five, are already included in Web & Mobile
AI use rules and KVKK
We put how your team uses AI tools into one page of written rules: what may go in, what may not, and who checks the output. The rules follow KVKK's guide on generative AI.
Features
- What never goes into the tools: customer identity, health, financial and legal details
- Patient and health data is a special category and never goes into general AI tools
- Who checks each output before it reaches a customer
- Transfer and notice rules for tools based abroad
- Not legal representation; you consult your lawyer where needed
On-site AI on your own computer
We set up an AI that runs on your own computer or server without sending your documents over the internet. It suits work where the data must stay in.
Features
- An open-weight language model installed with a local runner such as Ollama
- It needs suitable hardware; speed depends on your processor, graphics card and memory
- Local models are smaller than large cloud models, so tasks are chosen to match
- You buy the hardware; we work out the right set-up with you
- KVKK still applies when data stays local; access and backup rules are set up
Assistants inside the business
Knowledge assistant for staff
We gather your procedures, product details and common internal questions into an approved knowledge bank. Your staff ask on their phones and get the answer with its source.
Features
- Each answer shows which document it came from and when that document was updated
- Each person sees only what their role allows
- Where information is missing or conflicting, it does not guess and points to the person in charge
- Staff and customer data stays out of the knowledge bank unless needed
- The assistant finds information; it does not score staff or make management decisions
Website chat assistant
We add a chat assistant to your website that replies from your approved answer bank. It answers the visitor's question and, when needed, passes them to WhatsApp or a person.
Features
- The same approved answers as the WhatsApp and Instagram assistants
- It introduces itself as a digital assistant and offers a way to reach staff
- It does not answer live availability or bookings unless connected to your calendar or booking system
- Chat records are kept with a KVKK notice and a set retention period
- The chat tool's subscription is in your name
Documents and data
Reading invoices, receipts and forms
We set up a routine that reads the date, amount, company and line items from photos of paper invoices, receipts and forms and copies them into your sheet. A person checks every record before it is used.
Features
- A phone photo or a scanned document is enough
- Details land in Google Sheets or, where a connection exists, in the program you use
- Unreadable or doubtful fields are flagged for checking
- Forms with patient or health details are never sent to general AI tools
- Bookkeeping and tax decisions stay with your accountant (mali müşavir)
Regular summaries of sales and stock data
We set up a routine that turns your sales, till and stock data into a short weekly or monthly summary and sends it to you on WhatsApp or by email.
Features
- Source: your till program's export or your stock sheet
- Figures are calculated straight from the data; AI only writes the summary
- Alerts for items running low and items due for reordering
- The summary supports decisions; you make the price and order calls
- If your data is not kept in order, setting that up comes first
Automation
Workflow automation
We automate a task your team repeats by hand every day, such as writing a form request into a sheet and notifying the right person. We build it with automation tools such as n8n or Make.
Features
- First we map today's task with you, step by step
- Accounts in your name; n8n can also run on your own server
- Every flow keeps a log, and a person is notified when something fails
- A person, not the automation, approves every step that involves money
- A diagram of the flow and a handover document are delivered
System integrations
We connect the programs you use, so that an order from your website lands in your stock sheet, a booking in your calendar and a payment in your accounts sheet.
Features
- We work through each program's official connection route (API)
- Written records of which data goes from where to where
- We cannot connect a program that offers no connection route; we check this before starting
- Connections are built in your accounts, and a handover document is delivered
- An update to a program can break a connection; we check it when you ask
Other services
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